Shipping Policy


Shipping Policy

We offer two (2) shipping couriers; Federal Express (FedEx) our primary courier for local USA shipping and United Parcel Service of America (USPS) as our only International shipment option. Through both couriers you may find the right price and method for you.

Free Shipping Limitation: Any item on our website which offers free shipping applies only to the continental United States (Lower 48 States). If you do not qualify, we will contact you about shipping charges at our discretion. Orders going to Alaska, Puerto Rico and Hawaii are subject to shipping surcharge.

Review our shipping details listed below:
  • Orders received Monday-Friday by 12 pm PST are eligible for Same Day Shipping with FEDEX.

  • All shipments with USPS ships the next business day.

  • Please allow additional 1-3 business for processing International orders.

  • International shipping fees does not cover Customs Brokerage, Duties, and Taxes. These are charged to the consignee on delivery). There is no way for use to know these fees up front because every Country and product is different.

  • All items are shipped with mandatory insurance included in the shipping price at no extra charge.

  • Please note that shipping services to Alaska, Puerto Rico, Hawaii require a slightly higher shipping amount.

  • All delivery times listed are approximate and our company and United Parcel Service (USPS) do not guarantee these delivery times.

  • We can ship to military personnel with APO's / FPO thru USPS. Please note that there will be a shipping surcharge.

  • We can ship to PO Boxes and APO through USPS. Please note that there will be a shipping surcharge.

If you have any questions please contact us at:

Phatmoto
15825 Stagg Street
Van Nuys, CA 91406, USA

Phone Toll Free: (877) 354-3733
Monday through Friday 8:00 am-5:00 pm PST
Fax: (310) 388-0585
Email: sales@phatmoto.com